WGA Food Equipment (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information in a safe and responsible manner.
This Privacy Policy outlines how we collect, use, and protect your information when you interact with us, including through our website, in-store, or via phone and email.
What information we collect
We may collect personal information including:
- Name
- Business name (if applicable)
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely via third-party providers)
- Purchase and order history
We may also collect non-personal information such as:
- Website usage data (via cookies and analytics tools)
- Device and browser information
How we collect your information
We collect information when you:
- Place an order
- Make an enquiry
- Subscribe to our emails or marketing
- Visit our website
- Interact with us in-store or over the phone
How we use your information
Your information is used to:
- Process and deliver your orders
- Communicate with you about your purchases or enquiries
- Provide customer support
- Improve our products, services, and website
- Send marketing communications (if you have opted in)
Marketing communications
If you subscribe to our marketing, we may send you updates, promotions, and relevant product information.
You can unsubscribe at any time by clicking the link in our emails or contacting us directly.
Sharing your information
We only share your information where necessary to operate our business, including with:
- Payment providers
- Delivery and courier companies
- IT and website service providers
We do not sell or rent your personal information to third parties.
Data security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure.
Payment information is handled securely by trusted third-party providers and is not stored by us.
Cookies and website tracking
Our website may use cookies and similar technologies to:
- Improve your browsing experience
- Understand website traffic and behaviour
- Assist with marketing and advertising
You can adjust your browser settings to disable cookies if preferred.
Accessing or updating your information
You can request access to the personal information we hold about you, or ask us to update or correct it, by contacting us using the details below.
Contact us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
WGA Food Equipment
